Sector: Public Sector
Citizen and internal services that are accessible, auditable, and maintainable after handover.
Summary
Public-sector software gets judged on three things: whether every citizen can actually use it, whether a decision can be reconstructed months later, and whether the next team can maintain it after the current supplier leaves. That rules out clever architecture nobody else can operate and accessibility treated as a checkbox. It calls for plain interfaces, documented decisions, mainstream technology, and evidence that comes out of the system as a by-product, rather than a separate reporting exercise someone runs before an audit.
We deliver these for public bodies and their suppliers — citizen-facing applications and forms, case-management tooling for caseworkers, and data platforms that let departments share information without a hand-built export somebody maintains in secret. WCAG 2.2 AA is a launch criterion, not a post-launch audit item, and every codebase is structured for handover starting with the first commit.
What this sector demands
The constraints public sector software lives under.
We map each requirement to the engineering decision that satisfies it, so the system that ships actually meets the constraint.
Need · 01
Accessibility as a launch criterion
WCAG 2.2 AA verified with automated and manual screen-reader and keyboard testing before release, not after audit.
How we deliver
Accessible service front ends
Semantic, keyboard-first interfaces tested with axe plus manual screen-reader passes, with accessibility statements maintained.
Need · 02
Plain, low-friction service design
Interfaces that work for citizens on old devices, low bandwidth, and with no training or support call.
How we deliver
Case-management platforms
Configurable workflows, task queues, and full case history for caseworkers, with reporting for service managers.
Need · 03
Auditable decisions
Every case action, rule application, and override recorded with who, when, and why for later review.
How we deliver
Auditable rules and event logs
Append-only event history and explicit rule versioning so any past decision can be reconstructed exactly.
Need · 04
No supplier lock-in
Mainstream stacks, documented architecture decisions, and a codebase an in-house or successor team can run.
How we deliver
Portable deployments
Containerized services deployable to sovereign or government-tenant cloud regions, or on-premise, with install documentation.
Need · 05
Data sharing with control
Inter-department data exchange with clear ownership, retention, and access boundaries.
How we deliver
Handover-first engineering
Architecture decision records, runbooks, test coverage, and a documented onboarding path for the team that inherits it.
Example systems
What we typically build here.
- Citizen-facing services and digital forms
- Internal case-management tools
- Inter-agency data-exchange platforms
- Public dashboards and transparency portals
Where We Help
Common engagements in this sector.
Practice
Digital Business Transformation
Re-engineer core business workflows into software that runs your operation end-to-end.
Practice
Product & Platform Engineering
End-to-end product build (web, mobile, and the platform behind them) delivered by a single accountable partner.
Practice
Data, Analytics & AI
From clean data pipelines to production AI, the decision layer of the business, engineered end-to-end.
Practice
Intelligent Automation
Replace repetitive human handoffs with reliable, observable, human-supervised automation.
Practice
Cloud, DevOps & Reliability
Cloud architecture, delivery pipelines, and SRE practices that let a small team run a serious platform.
Practice
Legacy Modernization
Migrate legacy systems into modern platforms in production-safe, incremental slices, not big-bang rewrites.
FAQ